Frequently Asked Questions from our beloved soon-to-be customers, before they discover the wonders we are capable of.
If you have any questions, you can contact me personally on WhatsApp or by email (details at the bottom of the page), from 10 a.m. to 5 p.m. I will always be there to help you, and advise you on your choice.
The most important question when buying on the internet. The answer is simple: when you buy, at our studio, your purchase is 100% guaranteed. Payments are made through PayPal, which guarantees your purchases for 6 months.
It should take about 4 to 5 weeks, depending on the size and the difficulty of the artwork. Everything is done manually, and art is not an exact science.
Delivery in secure parcels is provided by one of the major transport companies: FedEx, UPS or DHL. Delivery takes about 5 days, once the artwork is ready.
Paolo Gallery uses the most advanced technologies to protect your personal information and guarantee the confidentiality of your online transactions. We work tirelessly to maintain the reliability of our site and provide you with a pleasant and secure online shopping experience. You can trust us for your online shopping.
Nothing fancy and complicated here, and no small prints. We are a professional painting studio and our artworks are flawless.
We are putting many hours and hard work to make sure that your paintings are top-shelf.
Everything will go smoothly, and I will send you pictures of your artwork before shipping – and eventually a video if you want to check the colors carefully. But overall, you should just trust me: I do that for 30 years already (more or less).
Let's be clear, so there are no misunderstanding.